Mix and Match
Shipping policy
Shipping Policy
Thank you for shopping with us! Below you’ll find important information about our shipping process.
1. Order Processing Time
- Orders are processed within 1–3 business days (excluding weekends and holidays).
- Orders placed after [cut-off time, e.g., 2 PM EST] will be processed the next business day.
- You will receive a confirmation email once your order has shipped.
2. Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Overnight Shipping: 1 business day
Delivery times are estimates and may vary due to carrier delays, weather, or high-volume periods.
3. Domestic Shipping
We currently ship to addresses within [Country Name].
4. International Shipping (If Applicable)
- International shipping rates vary by destination.
- Customers are responsible for any customs duties, taxes, or import fees.
- Delivery times vary by country and customs processing.
5. Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.
6. Shipping Delays
While we strive to deliver on time, delays may occur due to:
- Weather conditions
- Carrier issues
- Incorrect shipping information
We are not responsible for delays caused by shipping carriers.
7. Incorrect Address Disclaimer
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
8. Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered. If your package is missing, please contact the shipping carrier directly.
9. Damaged Items
If your order arrives damaged:
- Contact us within 48 hours of delivery.
- Provide photos of the damaged item and packaging.
We will work with you to resolve the issue promptly.
